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Brisbane City YHA

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Customer reviews of Brisbane City YHA

What travellers think
Reviews (10259 guests have reviewed this hostel)
Clean facility, friendly staff, awesome theater, relaxing atmosphere, really worth the price!!
100%
Laisayane S 08/07/2020
Beautiful view of river from room window
100%
Glenn N 06/07/2020
Great stay. Terrific views of the Brisbane river, clean, roomy and safe. Lovely coffee shop open till 11am for people who sleep in. The only hard part was walking up the hill to get there with your backpack on from Roma Street Station.
90%
Carol K 04/07/2020
Because off this virus problem,their give us and me the best possible way to help me ,by giving us a room where we stay by oure self,for a very good price,where on top also by cleaning the kitchen often,and did the best ,by making us to to follow the rules,I experience first class time stay.
100%
Philip S 30/06/2020
Excellent, l stayed with my young son and he loved it more than some hotels for 3 times the price we have stayed in!Thankyou YHA
90%
Anthony P 28/06/2020
Very nice thankyou
100%
Bruce S 17/06/2020
The YHA is a great hostel. Everything is very clean and in really good condition. The view from the rooftop is amazing. Because of Covid-19 it was really quiet but not impossible to meet other people 😊
98%
Maximilian B 16/06/2020
it would be nice if they had a later check out option but overall fantastic
95%
Rose L 14/06/2020
I'm surprised that some guests leave lights on when they have finished in the bathroom. Thought people were pretty savvy about green issues... As adults do we really need signs everywhere reminding us to do the green /right thing?
98%
Lynette H 08/06/2020
I enjoy my stay. Everything is well functioning. The bed is clean. But only one thing, the floor of the room is dusty. I think you need to at least do the vacuuming.
98%
Herma I 07/06/2020

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

We will not publish inappropriate and/or offensive comments.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

UNSUBSTANTIATED OR INCORRECT CLAIMS

We will not publish any comments that are not directly related to the hostel, or your experience during your stay.

Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

COMMENTS INCLUDING STAFF NAMES

We will not publish comments that include full staff names, irrespective of whether your comment is positive or negative.

First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

86%
Average Customer Rating
Cleanliness
81%
Condition of facilities
84%
Efficiency of service
86%
Friendliness of staff
90%
Location
86%
Overall atmosphere
82%
Safety & Security
90%
Value for Money
88%
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