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Brisbane City YHA

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Customer reviews of Brisbane City YHA

What travellers think
Reviews (10221 guests have reviewed this hostel)
Other guests playing music, games and being very loud in the middle of the night in the middle of the hallway on level 3
58%
Stephanie C 31/03/2020
Kitchen is sometimes a mess and I miss paper towels in the kitchen. Mitch better for hygiene.
92%
Stephan S 30/03/2020
Hostel room and bathroom were nice and clean, roof terrace was very nice, staff very friendly. The kitchen was disgusting, one of the worst I've seen across Australia. Nothing was clean, the sponges were minging, no soap, no teatowels, pots and pans were broken, no cutlery, sinks were full
72%
Sarah R 28/03/2020
El Hostel si bien no está ubicado lejos del centro, el día en que llegamos de noche no nos sentimos muy seguras. Es un lugar sencillo (acorde al precio), pero realmente creo que tienen que mejorar mucho la limpieza de la cocina ya que verdaderamente se encontraba muy sucia. La terraza tiene una vista muy linda de la ciudad, sin dudas lo mejor del Hostel. El cuarto de 4 personas era chico, pero bien y los baños siempre los encontré limpios.
50%
Gisela C 28/03/2020
The hostel was quite unclean, which isn’t the most reassuring during a pandemic. The kitchen could definitely benefit from more cleaning maintenance, as at dinner times in particular, it was absolutely disgusting. Overall, other aspects of our stay were completely fine!
72%
Charlotte B 27/03/2020
Nothing about it. No cleaning done daily. Live pigeons eating off kitchen benches. Smelly hallways. Dirty kitchen. Grosssss. Sewage smell in toilet. Never clean bathroom floors or shower I was there 14 days.
30%
Emma W 25/03/2020
Loved the pool and the bar. Rooms were clean, staff was friendly and kitchen facilities were good! The girls shower did smell like urine and our room was next to the tram/train rails. So in the evening and morning I woke up a lot.
82%
Sanne V 21/03/2020
Good
85%
Chien L 18/03/2020
Good hostel, could be more central location
90%
Charlie S 18/03/2020
Very welcoming staffs. I enjoyed my stay in Brisbane City YHA.
90%
Da N 17/03/2020

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

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If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

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78%
Average Customer Rating
Cleanliness
69%
Condition of facilities
74%
Efficiency of service
83%
Friendliness of staff
86%
Location
80%
Overall atmosphere
75%
Safety & Security
84%
Value for Money
77%
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