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Sydney Central YHA

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Customer reviews of Sydney Central YHA

What travellers think
Reviews (16760 guests have reviewed this hostel)
I’ve stayed at Sydney Central over a number of years & it never fails to impress. In my opinion this is the best hostel to stay in the city. The facilities are impressive & the rates are really reasonable. The staff were incredibly supportive of people’s situations & couldn’t have been more helpful re covid 19 problem. Without wishing to single anyone out, Kate at front desk was incredible in how she engaged with us all & always eager to assist. I was lucky to be staying there.
100%
Robert B 31/03/2020
Stayed here for 2 weeks in total. Great Staff, great people. When i'm going back to Sydney I definitely gonna stay there again. Thank you
98%
Maria J 30/03/2020
Great location , friendly staff, Wi-fi was not good as far as face time Video or WhatsApp video. Continental breakfast facility was good and useful for us
85%
Helen G 29/03/2020
The YHA was a very nice, centrally located place to stay. Public transportation was easily accessed from this point to anywhere in the city. I live on a farm and it was good to get a big Australian city experience in the time of covid-16.
100%
Richard L 28/03/2020
Super Brilliant service Very helpful above and beyond especially Katie and Eva Everyone in good form despite the trying rimes due to corona virus Well done to all Stay healthy
100%
Patrick L 28/03/2020
Premium location, friendly staff n good price 👌👌👌
100%
Aurelia G 24/03/2020
It's cheap and close
90%
Trevor G 22/03/2020
What a great stay! Massive thanks to Mere in particular who made mine and my friends stay just perfect. She went above and beyond on multiple occasions which was much appreciated. Also Mere’s professionalism, efficiency and kindness was second to none - a fabulous team member!! Will return for sure!
98%
Lydia J 21/03/2020
Our room was very clean and the TV was a bonus. The closeness to all transport was ideal.
100%
Ann K 18/03/2020
This hostel holds the most cleanliness and update hostel I’ve stayed in! Very much like a hotel, very clean, very quiet if you’re a backpacker looking to let loose may be not your best stay but if you’re working or a person for the night out you’ll always come back to having an amazing sleep! Wifi was slow but like all of australia I wouldn’t complain amazing kitchens, own cinema, pool and balcony common areas and 3 floors with laundry would highly recommend anyone travelling to stay here!!!
100%
Austen J 17/03/2020

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

INAPPROPRIATE OR OFFENSIVE COMMENTS

We will not publish inappropriate and/or offensive comments.

Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

UNSUBSTANTIATED OR INCORRECT CLAIMS

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Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

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We will not publish comments that include full staff names, irrespective of whether your comment is positive or negative.

First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

Please note: YHA Australia will not enter into correspondence with the reviewer whether a comment is suitable or not.

90%
Average Customer Rating
Cleanliness
88%
Condition of facilities
87%
Efficiency of service
91%
Friendliness of staff
91%
Location
98%
Overall atmosphere
87%
Safety & Security
91%
Value for Money
91%
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