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Canberra City YHA

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Customer reviews of Canberra City YHA

What travellers think
Reviews (8292 guests have reviewed this hostel)
The hostel is great and so are the staff but i shared with some pretty awful people. Turning lights on at 3-4am is just a bit disrespectful.
75%
Piper S 14/05/2021
Very convenient city centre location, close to all the sights. Family room with double bed, bunks and ensuite bathroom was spacious and clean. Would definitely stay there again
98%
Sandra D 09/05/2021
Thank You, It is always a Wonderful experience to stay in the YHA,where you always get a smile and Great Hospitality, We meet people with same Mindset ,
95%
Leonard H 03/05/2021
Recommend and Will staying again when in town.
88%
Mary R 28/04/2021
Great first experience. As a family we loved it. Great ensuite, comfortable beds, heating all 4 star standard. Great central location. Near food courts. We will be back for this price. 👍👍🥳🥳🥳🥳
100%
Louise S 26/04/2021
Abdul from reception is the best! Met him in another YHA in Sydney 2 years ago and he’s still just as amazing! So kind and friendly :)
90%
Irene M 25/04/2021
The staff were very helpful and friendly (they even let me rent a towel for free), and all the facilities were spacious and clean!! If you don’t mind the dorm experience, I would 100% recommend staying here.
100%
Claire W 23/04/2021
it's good and convenient place to live
98%
Sunil G 20/04/2021
Only had 2 roomies but they were both tidy, quiet and considerate. Bathroom facilities were clean. Staff were friendly
100%
Jessica H 18/04/2021
Good and great location!
98%
Julia S 18/04/2021

Hostel Rating See Customer Rating Guidelines

CUSTOMER REVIEWS ON YHA.COM.AU

YHA believes that you should be given a true picture of what other guests have to say about our hostels. That’s why when you give us your email address, you will be invited to rate your hostel stay upon checkout.

We review these ratings daily, and publish any comments whether they are good or bad. However, there are a few instances where we will not publish comments online:

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Inappropriate or offensive comments include, but are not limited to, personal harassment or discrediting of YHA staff, hate speech, sexually explicit language, swearing or references to illicit drug usage.

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Hostels will have the right to have negative comments removed if they can prove that claims are unsubstantiated, incorrect or you did not stay at the hostel that you are commenting on.

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First names of staff will be published in positive comments only.

If you make a negative comment, we will remove any reference to particular staff members.

CHANGED CIRCUMSTANCES IN HOSTELS

If there have been any major changes such as major hostel renovations, new management/owners, and we believe the previous ratings are no longer relevant, YHA will remove all submissions and the rating calculations will commence from zero.

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89%
Average Customer Rating
Cleanliness
88%
Condition of facilities
88%
Efficiency of service
86%
Friendliness of staff
92%
Location
97%
Overall atmosphere
82%
Safety & Security
92%
Value for Money
84%
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YHA acknowledges the Traditional Custodians of Country throughout Australia. We acknowledge and pay our respects to Elders past, present, emerging and the extended Aboriginal and Torres Strait Island community.